Att uverse return equipment

After switching from U-verse to Directv Stream I received a letter a week later from AT&T stating that I do not have to return the . U-verse equipment, instead the instructions were to recycle it, which I immediately did. A second letter then came in the week after stating that the equipment had to be returned and the instructions for doing so.

My current PACE IPH8005 Receiver/DVR is non-functional and is going to be replaced by a new receiver when it arrives in a couple of days. Has anyone managed to copy their recorded DVR content from the 2.5" sata harddisk in these units over to the replacement receiver (obviously assuming the replacement unit is also a PACE IPH8005 …Non-Return Fees. I recently moved and lost the 3 receivers and gateway during the move. I actually believe it was stolen since I know where I put it. Anyway, the charge is $150 per device, totaling $650 after tax and fees. Is there any way to reduce this charge?!?!I have the unlimited AT&T Fiber 1000 service. 3 computers, 1 smart TV all hooked up via Eithernet. I still use Direct TV. I use the Wifi for the Doorbell, Irobot and smart phones. The router is an ATT 5268ac. It's been in service since I signed up at the new house in 2018, and am aware that it is a old design that's been around for at least 8 yrs.Exchange or return a new device. You can return or exchange a device during the 14-day return period. To start the process, contact us through online chat or 800.331.0500. For 15 days or more, a refund is subject to the manufacturer’s warranty period. Want more info?In mid-July, I canceled my husband's Uverse account. He is in a care facility due to dementia. I have poor vision, and i cannot drive a car. He moved to another facility that has cable tv. You told me that I would need to go to 'MY NEAREST UPS' store in order to return his equipment.This Pace DSL modem is primarily used and is compatible with AT&T UVerse service in most areas. ... return equipment, and cancel any automatic payments or billing ...Choose a FedEx Office location for AT&T Returns. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment. Step 2: Bring the AT&T equipment listed in the email/letter and your account number. FedEx Office will take care of the rest. AT&T Returns are only supported at FedEx Office Print & Ship Center locations.

Send them a Private Message, on this link, and they should be able to give the help needed to solve your Uverse service return 2250/tech took it problems. Include your name, account #, email address and a good phone # (land or cell) and time to contact you on. Check the blue PM envelope, upper right on every page, for their reply, possibly …skeeterintexas. If you only have internet, the ONLY thing to keep is the Gateway (aka modem). Everything else, DVR, STBs, WAP, remotes, wires should be returned. Take it all to the UPS/FedEx store (along with your account number) and if there's anything they DON'T want, they'll give it back to you. Keep your receipt.Uverse internet equipment return I have had Uverse internet for years and just this week switched to the new AT&T Internet Air. So far I'm pleased with the change and will be keeping it, but when the Uverse internet is cancelled next week will I need to send the old router back? It's an Arris NVG589.To ensure that does not happen return the following equipment to your local UPS Store and they will walk you through the process. Residential Gateway (Router/Modem) TV Receivers. Remote Controls. Power Cords. You will also need your account number. Learn more on How to return your AT&T equipment here. Ariel, AT&T Community Specialist.Get your latest updates on your AT&T order by entering your order number and zip code.AT&T Uverse TV & Internet Devices (Equipment Return Address) Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?Returning UVerse Receivers. Just spent 1.5 hours on chat with support people trying to get an email that lists the equipment I need to return because I've canceled Uverse TV service (I've always gotten this email when I've needed to return equipment for AT&T). I never got a real answer and then got a random email that said I can recycle all my ...

How do i return my equipment? They are just junking 1200, 1216 and 1225's when they come back, so maybe they are not even having them sent back now. Contact ATT Uverse Care on the link in my signature below.Equipment return question. Other. I was trying to return my gateway yesterday at a ups office with my gateway and the cables in a bag but they told me that that can't accept package like this. "It must a shipping label and be in a box." From what the atnt help page said, they said that you just need to tell them your account number and ups will ...browndk26. Call a UPS store and verify if they return the equipment. I took my tv equipment to them with my account number and they boxed and shipped it all. Keep the receipt. Within 3 days I had a text message verifying the equipment was returned to ATT. login to your account and see if it has been cancelled as well.We would like to show you a description here but the site won’t allow us. I have moved to a place where I can no longer have AT&T uverse and I cancelled my account. I turned in all the equipment requested and have a receipt from UPS. But I have received no confirmation from AT&T that they received it. I thought I would get at least an email confirmation.More About Where To Return Att Equipment • Can I return AT&T equipment to AT&T store?

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If you are over 10 miles away from a participating shipper, the can use the old method of shipping you a return kit by FedEx for return by USPS (not UPS). Whether …@Tarquack08 It should have mentioned it in a notice, but here are some of the things you need to send: 1) Your U-verse TV receivers and their power supplies/plugsFrom the U-verse TV remote control: Press Menu . Select Help > Information. Select Troubleshoot & Resolve . Press OK. Select TV > Remote Control > Troubleshooting, then follow the prompts. Note: The S20 and S30 remote controls are completely identical in functionality. The only difference is all of the buttons on the S30 model are backlit.Contact ATT Uverse Care on the link in my signature below. Send them a Private Message, on this link, and they should be able to give the help needed to solve your returning non-scannable WAP problems.They are available M-F 8am-11pm Eastern time (also around on weekends), response may take up to 2 business days. This is not the …

You can usually find it on the bottom or side of the battery unit. Use this chart to contact them or get more info. Go to APC or call 800.300.7141. Go to Arris or call 877.466.8646. Go to Belkin or call 866.539.5791. Go to GS battery or call 800.472.2879.If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. We may retain any advance payment or deposit, or portion thereof that previously had not been refunded, if you fail to return the Equipment within this time period.3 Messages. 2 years ago. Very upset elderly fix income person need help in returning phones no return shipping labels for the two phones and not getting help wit returning phones.First it was the wrong phone sent to me I was downgraded and then my iPhone wasn’t fixed now I have two phones to send back with no return shipping labels.HELP ...12 thg 4, 2019 ... CHICAGO (CBS)—AT&T is under fire for accepting returns customers say were never processed. Denise Kurelko of west suburban Downers Grove ...Jul 19, 2015 · See if they can help w/this situation, where to fax/scan/send your copy. Click the ATT Customer Care link in my signature below, send the PM, explain your return situation. Include your name, account #, email address and a good phone # (land or cell) and time to contact you on. Check the blue PM envelope, upper right on every page, for their reply. Jan 13, 2023 · You can return or exchange a device during the 14-day return period. To start the process, contact us through online chat or 800.331.0500. For 15 days or more, a refund is subject to the manufacturer’s warranty period. Want more info? Go to our return policy and watch the Returning your device video. Also check out the Consumer returns ... We would like to show you a description here but the site won’t allow us.Cancellation policy. You may cancel your AT&T Internet service for any reason within 14 days of activation without paying an Early Termination Fee (ETF). You're responsible for all fees and charges incurred through cancellation and must return any leased equipment. If you cancel after 14 days and are subject to a term commitment, you must pay ... Non-return equipment fee: We charge this fee if we don’t get your equipment within 21 days of your return or disconnect date. If you return it after 21 …To summarize, take your equipment and your 9-digit U-verse account number to the nearest UPS Store. They'll tell you what has to be shipped back (and what's left over for you to keep), box it up, ship it back to AT&T and give you a receipt.Non-Return Fees. I recently moved and lost the 3 receivers and gateway during the move. I actually believe it was stolen since I know where I put it. Anyway, the charge is $150 per device, totaling $650 after tax and fees. Is there any way to …

Feb 15, 2018 · Return of Equipment. Upon termination of the Services for whatever reason, you must return the Equipment, undamaged, within 21 calendar days to AT&T. If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. We may retain any advance payment or deposit, or portion ...

I have moved to a place where I can no longer have AT&T uverse and I cancelled my account. I turned in all the equipment requested and have a receipt from UPS. But I have received no confirmation from AT&T that they received it. I thought I would get at least an email confirmation.Uverse internet equipment return I have had Uverse internet for years and just this week switched to the new AT&T Internet Air. So far I'm pleased with the change and will be …Take your equipment and your account number to a The UPS Store or FedEx Office. They can scan them in for return and give you a receipt. Hold on to that receipt. Cancelled my U-Verse subscription and received an email that said "We've received your request and for your convenience, there is no need for you to return your equipment."Uverse internet equipment return I have had Uverse internet for years and just this week switched to the new AT&T Internet Air. So far I'm pleased with the change and will be keeping it, but when the Uverse internet is cancelled next week will I need to send the old router back? It's an Arris NVG589.Apr 2, 2023 · Since Uverse is no longer being sold, some customers are being told to recycle their Uverse TV equipment. Personally I would advise against that and return the equipment as per the instructions linked. Keep your receipt in a safe place just in case. 0. 0. We have extended the return period for U-verse equipment from 21 to 60 days. To stay up to date on what we're doing and the policies we are updating during this time, visit our site . For returns, we work with UPS and FedEx to get our equipment return, and the process does require you to go into an official store to get it returned. David, …Aug 14, 2022 · Thanks for reaching out to us regarding turning in AT&T equipment, @DLM007. We would also like to thank @Constructive for providing helpful information, and the accepted solution. For more information on what equipment you should return you can reference our help page for a detailed list. Please reach back out if you need any additional assistance. skeeterintexas. ACE - Expert. •. 26.2K Messages. 2 years ago. Call CS 1-800-288-2020. A receiver or DVR can be sent for a self-install. You have 21 days to return the old one via UPS/FedEx. Instructions will be sent via email.

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Robby_ICS. If the UPS store isn't accepting them, u can contact the support and ask them to email u a return label, print it and stick to the package and drop them at USPS. I still feel that something is wrong at the UPS Store or u hvnt been to an authorized UPS store for the return. They should take it if it is an ATT authorized store.Find all the info you need to cancel your DIRECTV connected via Internet and DIRECTV STREAM service or return your equipment. OUR COMPANY ABOUT US. NEWS. LEADERSHIP CAREERS. DIRECTV via Internet and STREAM Cancellation Policy. Print. ETF example (amounts are estimates) Prorated ETF: 1. $480* 2. $460. 3. $440. 4. …Find equipment for your service. Shop for U-verse equipment and accessories from AT&T, including U-verse remotes, wi-fi dongles, home networking and much more. Contributor. •. 2 Messages. 7 years ago. I received a bill from ATT, it charged me $172.05 included taxes for non-returned gateway. I tired to call, live chat and email you guys in forums. I will pay this amount, but ATT will lose a customer who pays thousand a year forever.Non-return equipment fee: We charge this fee if we don’t get your equipment within 21 days of your return or disconnect date. If you return it after 21 days, we’ll credit your account within 2 months of receiving the equipment. Find out what type of equipment you have to return.Can you explain why I was told to return my Uverse equipment and the charges would be removed from my account as well as my credit report? I was well past the "30days" and I am aware of that but was told by three separate reps that it would be removed. I called today and my equipment has been returned and "processed" but the …Feb 18, 2021 · Return of Equipment. Upon termination of the Services for whatever reason, you must return the Equipment, undamaged, within 21 calendar days to AT&T. If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. 1 Gateway Modem 1 Uverse DVR 1 Wireless TV Receiver 2 Remotes and all the associated power cables/ Question: My question is will we be required to also return the Access …Give us a call at 800.288.2020. We'll ask for your email or mailing address where we can let you know exactly what to return. How do I return my equipment at … ….

I have a further question for you because I am not to sure about your answer. So, if a subscriber is charged for their non-returned equipment, this makes the equipment property of said subscriber. It should not be flagged further than being charged, and no stolen. How could someone verify this in buying from someone else.U-verse TV Equipment Equipment return. Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now ! mpw101 +17 more Scholar • 175 Messages Tuesday, July 11th, 2023 10:07 PM Equipment return. I have moved to a place where I can no longer have AT&T uverse and I cancelled my account.Phones AT&T PREPAID Tablets & Laptops Smartwatches Hotspots & more Accessories. Filter & sort. 24 items. Complete Wi-Fi® everywhere. Easily pair your AT&T All-Fi TM with dedicated AT&T Wi-Fi extenders for one simple monthly price. Learn more. AT&T. fill= #1d2329. 3.7 134.Need to return your U-verse Equipment? Here are the easy steps you need to follow to aviod being billed for returned equipments, returing the appropriate equipment, and taking your equipment to the …You may be able to return the equipment by going to a local FedEx or UPS store. Per this article, " Bring the AT&T equipment listed in the email/letter and your 9-digit account number. FedEx/UPS will take care of the rest." The only other option is to contact customer service to provide a return kit. -SDG 0 0 Not finding what you're looking for?Steps to return the AT&T Equipment. Step 1: You should notify the support team that you want to bring back the equipment. They will advise you and initiate the return process, you should cancel your AT&T service and stop using the equipment. Step 2: AT&T has a no-cost option.If you haven't, call cs at (800) 288-2020 and cancel your uverse tv. They should give you the same instructions as Chris's link. I would call the ups store first. There have been some posts thst non corporate ups stores won't return att equipment. Recently I changed to Direct TV.Hello @RickKost,. It will be my pleasure to help guide you on how to return equipment! We have a great article with information on how to return equipment to us! I recommend reading through it.Jul 10, 2018 · To ensure that does not happen return the following equipment to your local UPS Store and they will walk you through the process. Residential Gateway (Router/Modem) TV Receivers. Remote Controls. Power Cords. You will also need your account number. Learn more on How to return your AT&T equipment here. Ariel, AT&T Community Specialist. Att uverse return equipment, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]